Terms and Conditions
General
These Terms and Conditions apply to all products and services offered by Uzma Curtain and Furniture.
1.2 By placing an order or purchasing from Uzma Curtain and Furniture, the customer agrees to these terms.
Orders and Payments
All orders must be confirmed in writing or via email, including details of the product specifications and measurements (for curtains or custom furniture).A minimum deposit of 50% is required Accepted payment methods: cash, bank transfer debit or credit card to confirm the order. The remaining balance must be paid upon day before delivery
Delivery and Installation
Delivery timelines will be provided at the time of order confirmation but are subject to availability and unforeseen delays.Delivery and installation services may incur additional charges unless otherwise agreed.Customers are responsible for ensuring clear access to the delivery and installation site.
Product Specifications and Customization
For custom curtains and furniture, it is the customer’s responsibility to provide accurate measurements. Uzma Curtain and Furniture is not liable for errors due to incorrect measurements provided by the customer.Custom orders cannot be changed, canceled, or refunded once production begins.
Returns, Refunds, and Warranty
Ready-made items can be returned or exchanged within 7 days of purchase, provided they are unused, undamaged, and in their original packaging.Custom-made products are non-refundable and non-returnable unless there is a manufacturing defect.All products are covered by a 6-month warranty against manufacturing defects. Damage due to misuse, improper handling, or lack of maintenance is not covered.
Care Instructions
Customers are responsible for following the care instructions provided with the product to maintain its quality and longevity.Uzma Curtain and Furniture is not liable for damage caused by neglect or improper care.
Privacy Policy
All customer information is treated confidentially and will only be used for the purposes of processing orders and providing services.We do not share customer data with third parties without explicit consent.
Limitation of Liability
Uzma Curtain and Furniture is not responsible for damages, delays, or losses caused by events beyond our control natural disasters, strikes.Our liability is limited to the cost of the purchased item or service.
Amendments to Terms and Conditions
Uzma Curtain and Furniture reserves the right to modify these terms at any time. Changes will be effective immediately upon posting in the store or on our website.